How To - Customer Data Changes

White Label App

Customer can update their details within the White Label App. These changes will not update details within Loyalty.

This is the only method for customers to update their details including consent. Within iOrder it can be defined which fields that customers can update. It is recommended that customers are restricted from amending Email Address, Date of Birth or Mobile number.

Loyalty Platform

Head office users can update customer details and change Loyalty Cards within the Loyalty Platform. This data will not update within iOrder Database automatically and therefore not change within the App.